Resources

Build valuable knowledge on flexible foundations that modern-day organisations use to integrate a variety of frameworks into their operations. Unlock exciting opportunities with a certification th...

The ITSM Hub rolls out NIST Cyber Security Professional program  –Newest NIST program coincides with Government’s cybersecurity prevention push and helps industry navigate complex landscape Austra...

In this article: How we learn Moving from theory to practice Achieving your training goals and outcomes Your ITIL course design Why include a simulation module in your ITIL course? While most or...

National Institute of Standards and Technology (NIST) maintains one of the most widely adopted cyber security frameworks for critical infrastructure. NIST Cyber Security Framework is a system to b...

Over the past 18 months or so, digital transformation has become a pressing need rather than a distant future goal for the majority of businesses. Whether we look at a large corporation or a mediu...

A business partner is responsible for building relationships between the business units and functions such as IT, HR and Finance, to ensure that services and products are aligned with the organisat...

A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs. ITSM Hub prov...

Multi-cloud environments have quickly become preferred digital solutions for the majority of businesses. Research shows that more than 85 percent of companies now report operating in a multi-cloud...

Business partners work with senior leaders to evolve culture and strengthen partnerships to achieve organisational outcomes. It is the business partner’s role to surpass providing services and move...