Scrum Essentials

Scrum Essentials helps you deliver value more frequently, increase customer satisfaction, and respond confidently to change. Whether you’re upskilling individually or building a shared baseline across a team, this course provides foundational Scrum knowledge delivered by global leaders in Scrum training.

Key benefits

·       Gain practical Scrum skills relevant to any role, level, or industry

·       Use Scrum to improve collaboration, focus, and delivery outcomes

·       Learn the framework used by leading organisations worldwide

·       Earn a Scrum Essentials micro-credential digital badge from Scrum Alliance to showcase your knowledge

What you’ll learn (learning outcomes)

By the end of Scrum Essentials, you’ll be able to:

• Define agility and explain how it differs from traditional project management
• Describe Scrum team members (accountabilities) and how they work together
• Explain Scrum events and their purpose (Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
• Identify Scrum artifacts (Product Backlog, Sprint Backlog, Increment) and related commitments
• Recognise qualities and strategies of successful Scrum teams
• Determine when to use Scrum and how to overcome common adoption challenges

What is Scrum?

Scrum is one of the most widely used Agile frameworks for getting complex work done. While it’s common in product development, Scrum is also used across Human Resources, healthcare, manufacturing, education, and government.

Scrum is composed of: - Team member accountabilities - Events - Artifacts - Activities

Teams use these elements to continuously improve how they work together and to adapt quickly based on feedback. With the right knowledge and training, Scrum can help organisations improve customer outcomes, accelerate time to market, and build more resilient, high-performing teams.

About the Scrum Essentials micro-credential

With the Scrum framework, organisations can improve customer satisfaction while equipping teams to innovate and thrive. Scrum Essentials is a targeted learning experience that validates foundational Scrum knowledge and awards a shareable digital badge.

Who this micro-credential is for?

• Scrum Essentials is ideal for anyone who wants to build in-demand Scrum and Agile knowledge, including: - People new to the Scrum framework (or those wanting a refresher) - Scrum and Agile team members - Project managers and product managers - IT professionals, software engineers, and technical teams - Teams and individuals in any industry involving complex work - Professionals in HR, manufacturing, government, healthcare, and education

Course modules

Module 1: An Introduction to Agile and Scrum

• Define Scrum
• Discuss why each of the five Scrum values is essential to Scrum
• Identify benefits and potential challenges and solutions for implementing Scrum
• Identify why the Manifesto for Agile Software Development was developed
• List the Agile values

Module 2: The Scrum Framework

• Describe the purpose of each Scrum event
• Define Scrum artifacts: product backlog, sprint backlog, and increment
• Describe the three commitments to the Scrum artifacts: Definition of Done, sprint goal, and product goal.

Module 3: The Scrum Team: Foundations for Success

• Describe the composition and purpose of the Scrum team
• Define the characteristics of a high-performing Scrum team
• Define the three Scrum accountabilities
• Identify the key skills and attributes required for each Scrum team member

Module 4: Scrum Events in Action

• Describe the purpose of each Scrum event: the sprint, sprint planning, daily scrum, sprint review, and sprint retrospective
• Discuss how Scrum works in a team environment

Module 5: Scrum for Product Development

• Identify techniques for managing the product backlog and sprint backlog
• Define why to size product backlog items and manage the sprint backlog
• Identify an estimation technique for product backlog items and why they are useful

Module 6: Scrum in a Non-Scrum Environment

• List the benefits and challenges of Agile approaches as compared with traditional project management methods
• Discuss how Scrum works in a team environment

Module 7: Navigating Scrum Events

• Apply what you have learned using real-world scenarios, navigating Scrum events as a Scrum Master

How is this course delivered?

Self-paced online

This on-demand course (4+ hours) is a self-paced exploration consisting of written content, images, flash cards, and other interactive modules that reinforce your knowledge of Scrum essentials. This is an interactive, text-based learning experience (not video-based).

Onsite or private courses (team delivery)

Bring us onsite and our facilitator can deliver training for your team at your premises. Private courses can also be conducted in our virtual classroom on dates and times that suit your teams, ideal for remote or hybrid workforces.

Request a quote and our team will be in touch with a proposal.

What’s included in your course fee?

·       Access to Scrum Alliance’s official on-demand eLearning via the ITSM Hub learning portal

·       Written content, flash cards, and interactive modules to reinforce learning

·       4 hours of on-demand learning

·       A Scrum Alliance Scrum Essentials digital badge to showcase your new skills

Frequently asked questions

1. What is a micro-credential?
   Micro-credentials are short, flexible, industry-aligned qualifications that certify a specific, in-demand skill or competency. They’re designed for rapid upskilling or reskilling and are often issued as a verified digital badge you can share with employers and on social platforms like LinkedIn. Many micro-credentials can also be stackable over time toward broader learning pathways.
2. Will I receive a digital badge?
   Yes. You’ll receive a digital badge to showcase your knowledge once you complete Scrum Essentials. This micro-credential badge never expires.
3. Who is Scrum Alliance?
   Scrum Alliance is a global, not-for-profit professional membership and certification body best known for advancing Scrum and Agile practices worldwide. It supports a broad community of practitioners, coaches, and leaders through education, credentialing, and continuous learning.
4. What are Scrum Alliance micro-credentials?
   Scrum Alliance micro-credentials are bite-sized, targeted learning experiences that validate specific skills and knowledge areas. They’re ideal for professionals who want to upskill quickly, build capability for a new role or responsibility, strengthen Agile ways of working across teams, and demonstrate ongoing professional development.
5. Why do micro-credentials matter for ITSM and digital teams?
   Many IT and service organisations operate in hybrid environments, balancing ITIL/ITSM practices with Agile delivery, product management, and DevOps ways of working. Micro-credentials make it easier to build Agile capability across the organisation in a practical, low-friction way. They’re particularly valuable for service management professionals working alongside Agile delivery teams, product and platform teams, leaders reinforcing Agile behaviours without long programs, and teams adopting Scrum who need a consistent baseline.
6. Are micro-credentials worth it?
   Micro-credentials are a practical way to continually add new skills with fast, flexible formats. Key benefits include faster focused upskilling, role-aligned learning, practical outcomes (not just theory), cost-effective professional development, scalable capability building across teams, and stronger alignment between ITSM and Agile delivery.