Whether you're an IT professional looking to sharpen your agile skills, an HR leader embracing adaptive working practices, or a developer integrating AI into your team's workflow, this partnership opens the door to globally recognised credentials that prove your expertise and accelerate your career.
What Is Scrum Alliance?
Founded in 2001, Scrum Alliance is the world's first and largest nonprofit professional membership organisation dedicated to agile practices. With a community of nearly 1.8 million certified professionals spanning 150+ countries, Scrum Alliance credentials are recognised by leading employers across every major industry, from technology and finance to healthcare and government.
Their certifications and micro-credentials represent the gold standard in agile and scrum education, and their trainers are rigorously vetted to ensure world-class learning outcomes. Partnering with Scrum Alliance means our customers have access to the very best.
What Are Scrum Alliance Micro-credentials?
Micro-credentials are focused, flexible learning programmes that deliver targeted skills in a fraction of the time of a full certification. Each Scrum Alliance micro-credential is:
- Available on-demand through short eLearning courses that can be completed in an afternoon
- Awarded a globally recognised digital badge to showcase on LinkedIn, CVs, and professional profiles
- Designed to deliver practical, immediately applicable skills
- Built and quality-assured by Scrum Alliance's network of world-class agile practitioners
In short, they're designed for busy professionals who need to upskill fast, without compromising on quality or credibility.
What Micro-credentials Are Available Through ITSM Hub?
Through our new partnership, ITSM Hub customers will have access to Scrum Alliance's full micro-credential library, spanning five key areas:
Agile & Scrum Essentials
New to agile or scrum? These entry-level credentials, Agile Essentials and Scrum Essentials lay the perfect foundation. Ideal for onboarding new team members or giving existing staff a structured grounding in agile principles.
Agile Across Business Functions
Agility isn't just for developers. Scrum Alliance offers micro-credentials purpose-built for HR, Marketing, and Sales teams, helping organisations embed agile thinking across the entire business, not just in IT.
AI-Powered Agile
Stay ahead of the curve with cutting-edge credentials covering AI for Product Owners, AI for Scrum Masters, AI for Product Discovery and Strategy, and AI Prompt Engineering. These courses are designed specifically for agile practitioners navigating the rapidly evolving AI landscape.
In-Demand Agile Skills
Deepen specific capabilities with targeted credentials including Agile OKRs, Metrics that Matter, Conflict Management, Scrum Better with Kanban, DevOps, Lean Software Development, and Agile Stakeholder Engagement, among many others.
Leadership & Coaching
For those on a coaching or leadership journey, credentials spanning Introduction to Agile Coaching, Coaching for Change, Coaching for Transformation, and High-Impact Agile Leadership for Hybrid Teams provide the strategic skills to lead lasting organisational change.
Why This Partnership Matters for ITSM Hub Customers
At ITSM Hub, our mission has always been to connect IT and service management professionals with the training and resources they need to thrive. Partnering with Scrum Alliance is a natural extension of that commitment, and here's why it matters to you:
- One trusted source: Access Scrum Alliance micro-credentials alongside your existing ITSM training through a single, familiar platform.
- Recognised everywhere: Scrum Alliance credentials are respected by employers globally. Adding one to your profile signals credibility and commitment to continuous learning.
- Flexible learning that fits your life: With on-demand options available for most credentials, you can upskill on your schedule, no need to block out days at a time.
- Immediate ROI: Courses are designed to deliver practical skills you can apply from day one. No theory for theory's sake.
- Future-proof your career: From AI integration to agile leadership, the micro-credential library covers the skills employers are actively seeking in 2026 and beyond.
Who Are Scrum Alliance Micro-credentials For?
One of the things we love most about the Scrum Alliance micro-credential portfolio is how genuinely broad it is. These credentials are suited to:
- IT professionals and service managers wanting to complement ITSM skills with agile practices
- Scrum Masters, Product Owners, and Developers looking to deepen specialist knowledge.
- Business leaders and managers embedding agile thinking across their organisations
- HR, Marketing, and Sales professionals discovering how agility can transform their functions
- Anyone looking to understand and harness AI within an agile context
In the spirit of Scrum Alliance's own motto, Agile for Anyone™ - these credentials are designed to be accessible, relevant, and valuable regardless of your role or industry.
How to Get Started
Getting started with Scrum Alliance micro-credentials through ITSM Hub is straightforward. Browse the full library of available micro-credentials on our website, choose the credential that aligns with your goals, and enrol today. Whether you're looking to invest in yourself or build capability across your team, our team is here to help you find the right fit.
Have questions? Get in touch with the ITSM Hub team and we'll guide you through the options.
The Future of Professional Development Is Agile
The professional development landscape is changing. Employers want demonstrable skills, not just certificates. Learners need flexibility, not rigid course schedules. And organisations need training that delivers tangible outcomes, not abstract theory.
Scrum Alliance micro-credentials, now available through ITSM Hub. We're proud to bring this partnership to our regions, and we can't wait to see what you achieve with it.
Ready to explore? Browse Scrum Alliance micro-credentials today.
